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Helplines and Organisations

NHS

  • Emergency: If you or someone else is in danger, call 999.
  • Urgent Mental Health Help: If you need urgent help for your mental health but it’s not an emergency, use NHS 111 online or call 111.
  • nhs.uk

Childline

  • Phone: Call 0800 1111 or chat online.
  • Availability: Open 24/7 for anyone under 19. You can talk at any time.
  • Support Topics: Anxiety, Depression, Relaxation, Self-Harm.
  • childline.org.uk

Samaritans

  • Helpline: 116 123
  • Service: Free, confidential, and safe place to talk anytime. Samaritans won’t tell you what to do—they’ll listen and try to understand what you’re going through.
  • samaritans.org

Young Minds

  • Crisis Support: Text YM to 85258 (available 24/7).
  • Parent Helpline: 0808 802 5544
  • Support Topics: Anxiety, Self-Harm, Divorce, Sexual Abuse.
  • youngminds.org.uk

Anna Freud Centre

  • Crisis Messenger: Text AFC to 85258
  • Service: Free, confidential, 24/7 support for young people feeling overwhelmed or struggling to cope.
  • Support Areas: Early Years, Self-Care, Children, Families & Carers, Schools, Relaxation.
  • annafreud.org

HOPELINE247 (by PAPYRUS)

  • Phone: 0800 068 4141
  • Text: 88247
  • Service: Confidential support and advice for young people under 35 who may be having thoughts of suicide, or anyone concerned that a young person may be at risk.
  • papyrus-uk.org/papyrus-hopeline247

Beat (Eating Disorders)

  • Helplines:
    – General: 0808 801 0677
    – Studentline: 0808 801 0811
    – Youthline: 0808 801 0711
  • Hours: 9am – 8pm weekdays, 4pm – 8pm weekends
  • Service: Support for those experiencing eating disorders and those supporting someone with an eating disorder.
  • beateatingdisorders.org.uk

Winston’s Wish

  • Helpline: 08088 020 021
  • Service: Provides support for young people struggling with grief or for adults supporting a grieving child.
  • winstonswish.org

Child Bereavement UK

  • Helpline: 0800 02 888 40
  • Service: Supports families rebuilding their lives after the loss of a child or when a child is grieving.
  • childbereavementuk.org

Mind UK

  • Helpline: 0300 1021234
  • Service: A safe space for you to talk about your mental health
  • mind.org.uk